Returns & Exchanges

At The Lab Co., we want you to be completely satisfied with your home essentials, which is why we offer a 30-day return window for all unused and original-packaged items. If your purchase doesn't perfectly fit your space, our streamlined process ensures a quick and easy resolution.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully pack the items in their original laboratory-grade packaging to ensure they remain protected during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our team inspects the returned goods at our warehouse, your refund will be processed to your original payment method within 5-7 business days.